Theme isn't working - by frouk - on WordPress WooCommerce support

This topic has 11 replies, 4 voices, and was last updated 9 years, 8 months ago ago by Robert Hall

  • Avatar: frouk
    frouk
    Participant
    April 3, 2015 at 20:05

    after i successfully uploaded the theme i get this error message:
    Fatal error: Call to undefined method Envato_WP_Toolkit::checkForUpdate() in /home/pelh171358/domains/roezemoez.nl/public_html/nieuw/wp-content/themes/blanco/code/admin.php on line 11

    I really don’t know what to do, or what i did wrong.
    I am not a very technical person, is there anyone who can tell me what to do?

    thanks!!!

    10 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 3, 2015 at 20:20

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: frouk
    frouk
    Participant
    April 7, 2015 at 12:20

    Hi,

    I don’t know what ftp is?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 7, 2015 at 13:33

    Hello,

    Please ask your host to provide you with FTP host, FTP login and FTP password, then send this information to us.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: frouk
    frouk
    Participant
    April 13, 2015 at 11:44

    i hope you have enough information now?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 13, 2015 at 16:19

    Hello,

    I’ve disabled Envato plugin and your site is working now.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: frouk
    frouk
    Participant
    April 21, 2015 at 10:40

    thank you so much! i have another question, i cant get my revolution slider in the middle of the page.
    Do you know how to fix this? Or do i have to ask that question somewhere else?

    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 21, 2015 at 14:24

    Hello

    Please provide us with screenshot or more details for our better understanding. Do you want to change its width or just to change position for Revolution Slider?It can be called from any part of the page. You may change position of it with moving the shorcode [rev_slider home] where “home” is an alias of your silder. You may find your slider shortcode in dashboard->revolution slider.

    With best regards
    Brian Johnson

    Avatar: Eva
    Eva Kemp
    Support staff
    April 21, 2015 at 15:09

    Hello,

    You added padding value in Revolution Slider settings > Appearance > Padding (border). There was a value “100”. I’ve removed it. Please clear browser cache and check the slider now.

    Regards,
    Eva Kemp.

    Avatar: frouk
    frouk
    Participant
    April 21, 2015 at 15:21

    oh thanks!!! its perfec!t!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 21, 2015 at 15:27

    Hello,

    You’re welcome!
    If you have any questions don’t hesitate to contact us.

    Regards,
    Robert Hall.

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