Return to previous page

Theme issues after latest update in cart and checkout pages.

This topic has 4 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

Lead

Participant

February 6, 2023 at 10:34

Please, contact administrator
for this information.

#346136 Copied Theme version: 0.0.1 WooCommerce version: 7.3.0

3 Answers

Rose Tyler

Support staff

February 6, 2023 at 10:45

Hello, Lead

Thank you for using our theme.

1/ Theme update should not cause such a problem, because these pages are independent of the theme. Please go WooCommerce > Settings > Advanced > Page setup > select Cart and Checkout pages.

2/ You can enable product categories via Appearance > Menus > Screen options, but there is no option to dynamically add them to menu.

3/ Please read about coupons in the documentation of WooCommerce plugin – https://woocommerce.com/document/coupon-management/

Kind Regards,
8theme team

#346138 Copied

Lead

Participant

February 6, 2023 at 12:19

Hi

Please contact administrator
for this information.

#346152 Copied

Rose Tyler

Support staff

February 6, 2023 at 13:08

Hello,

1/ It can be a cache problem. Do you use CDN or server cache? Try to clear all cache and check then.

2/ We suppose that the situation on your site is independent of our theme and you need to contact the support of WooCommerce plugin to get advice. To confirm it, you need to check how it works when not our theme is activated on the site.
Go to Appearance > Themes > install and activate the Storefront theme. Then test and let us know the result.
Widgets could change positions after theme switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

Kind Regards,
8theme team

#346154 Copied
Tagged: cart, checkout, issues, theme, update, woocommerce, wordpress
Viewing 4 results - 1 through 4 (of 4 total)