This topic has 10 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow
why theme loading slowly and takes time to appears items
Hello,
Read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
i tried everything and its not working still load slowly
Hello,
We are working on a major theme update with speed improvements but it will be available in July-August only. So, I could offer you only refund now if you are not satisfied with the theme speed.
Regards
im starting new business and i dont want to have bad feeb back from clients about website speed because now vendors complains about this its ,takes time and refresh alone
you can check this by yourself
Hello,
Yes, we do understand you. But we don’t have more options in theme to speed it up at this moment.
You can submit refund request here https://themeforest.net/refund_requests/new
Regards
request for a refund has been sent
Hello,
Refund given.
Regards
where can i find refund money?
Hello,
Contact Envato support about this. From the author side, we can just decline or approve the refund.
Regards
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