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Theme makes the website annoyingly slow.

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: YosKaf
    YosKaf
    Participant
    August 6, 2023 at 12:40

    Hi, I just got the X store theme and activate it and everything. Then I used GT metrix to test the speed, these are the results:

    – X store theme active: “D”, all the metrics are in yellow or red
    – wordpress default theme active: “A”, all metrics are in green.

    I don’t have any other themes installed and I only have a couple of plugins:

    – woocommerce and woopayemnts
    – Facebook for woocommerce
    – contact form 7
    – elementor
    – Ionos basic plugins like log-in, performance and security
    – jetpack

    Let me know the reason.

    #363804 Copied Theme version: 9.1.12
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2023 at 13:43

    Hello, YosKaf,

    Thank you for contacting us and for using XStore.

    Please check how it works without jetpack.

    Also, please follow recommendations from this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    Could you please provide us with URL of your site?

    Kind Regards,
    8theme team

    #363807 Copied
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