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Theme not AJAX-ready? - by peter4576 - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 9 years, 4 months ago ago by peter4576

peter4576

Participant

July 8, 2015 at 14:49

I there

I purchased this filter-plugin. It is Ajax enabled, but on every selection the whole page reloads, which also means that the page jumps to back on top, which is confusing and not user friendly. Why is that?

Thanks

Peter

#73975 Copied

4 Answers

Eva Kemp

Support staff

July 8, 2015 at 15:43

Hello,

Try to disable “Ajax “Add to Cart”” in Theme Options > Single Product Page and check your plugin work after that.

Regards,
Eva Kemp.

#74020 Copied

peter4576

Participant

July 18, 2015 at 10:48

Hi there

Still dont work.

I have attached screenshot of plug-in backend where Ajax is enabled.

This plug-in is THE MOST SOLD filter-plugin for WooCommerce, so you should want to make this fully compatible with your theme.

When I filter (or any customers do) no one want the full page to be re-loaded and the user sent back to top of the page. What one wants is to stay on same position and simply see the products change.

Thanks

Peter

Pls see link:
https://gofile.me/6lYKv/Y3MJH4vL

Please, contact administrator
for this information.

#75839 Copied

Eva Kemp

Support staff

July 20, 2015 at 11:22

Hello,

Please take our apologies but we don’t guarantee full compatibility of 3rd-party plugins with the theme and we can’t implement all Woocommerce extensions into the theme because there is huge amount of them as you know.

Thank you for your understanding.

Regards,
Eva Kemp.

#75951 Copied

peter4576

Participant

July 22, 2015 at 13:32

Hi. This is the biggest filter-plugin of em all…

Bundled with a lot of other Themes like e.g. North…

Thanks

Peter

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