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Theme Not Editable The changes I made are not visible on the homepage.

This topic has 6 replies, 2 voices, and was last updated 42 minutes ago ago by Wontis

Wontis

Participant

January 16, 2025 at 07:11

I am trying to make changes to the theme. The changes I made are not visible on the homepage. Other changes I made are not working. Also, Elementor Header #6094 is not working. It is inactive. I am asking for help. Or please refund my money.

Files is visible for topic creator and
support staff only.

#430769 Copied Theme version: 9.4.6

5 Answers

Wontis

Participant

January 16, 2025 at 07:14

other photo

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Rose Tyler

Support staff

January 16, 2025 at 08:56

Hello,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access? We need to check the situation more deeply.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Wontis

Participant

January 16, 2025 at 09:07

User pass

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Rose Tyler

Support staff

January 16, 2025 at 09:19

Hello, Wontis,

We appreciate your prompt response.

Please provide correct credentials – https://prnt.sc/no11-1Oqi98u

Warm Regards,
The 8Theme Team

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Wontis

Participant

January 16, 2025 at 09:24

New pass. I checked 🤗

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