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Theme not installing - by Sabbir Ahmad - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 1 months ago ago by Tony Rodriguez

Sabbir Ahmad

Participant

August 20, 2024 at 01:09

Theme not installing…

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6 Answers

Sabbir Ahmad

Participant

August 20, 2024 at 01:13

.

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Tony Rodriguez

Support staff

August 20, 2024 at 05:34

Hello, @Sabbir Ahmad,

Thank you so much for purchasing our theme and contacting our support center.

We are ready to proceed with the installation of the XStore theme and XStore core plugin on your website. To facilitate this process, could you please provide us with the necessary wp-admin and cPanel access credentials? For security purposes, kindly submit these details in the private content area.

Additionally, please inform us about the specific demo you would like us to import to your site.

Thank you for your cooperation. We look forward to enhancing your website’s functionality.

Best Regards,
8Theme’s Team

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Sabbir Ahmad

Participant

August 20, 2024 at 10:11

https://xstore.8theme.com/elementor3/electronic-mega-market/

I want this demo. And how to close the popup shown in the picture?

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Tony Rodriguez

Support staff

August 20, 2024 at 11:42

Hello, @Sabbir Ahmad,

Thank you for your response.

We are pleased to inform you that we have successfully installed the XStore theme and its core plugin on your website. Additionally, we have imported the demo content to your site.

To assist you further, we have recorded an instructional video which is available in the private content area of your website. We encourage you to view this video at your earliest convenience.

Additionally, Please read our theme documentation here: https://xstore.helpscoutdocs.com/article/34-demo-content

https://xstore.helpscoutdocs.com/article/12-theme-installation

We hope you find this resource helpful. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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Sabbir Ahmad

Participant

August 20, 2024 at 13:17

Thank you very much!

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support staff only.

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Tony Rodriguez

Support staff

August 20, 2024 at 13:56

Hello, @Sabbir Ahmad,

We have reviewed your website using the Chrome browser and did not encounter any issues. For your reference, we have included a screenshot in the private content area of our correspondence.

Should you continue to experience difficulties, we recommend clearing your browser’s cache or attempting to access the website with a different browser.

Additionally, we suggest reading the following article for more information on resolving common access errors: [HTTP 403 Forbidden: What is Error 403 and How Do I Fix It?](https://www.ionos.com/digitalguide/hosting/technical-matters/http-403-forbidden-what-is-error-403-and-how-do-i-fix-it/?srsltid=AfmBOoppomcpm0_wRpKhmMtpIVtrIPt5oKrg_FW5bWTh30f944svXhmS)

We hope this information is helpful to you. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

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for this information.

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Tagged: fix woocommerce installation issues, guide for woocommerce theme issues, resolve woocommerce theme problems, troubleshoot wordpress theme install, woocommerce theme installation problems, wordpress theme not installing, wordpress woocommerce install help
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