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Theme not upload when i upload to wordpress

This topic has 15 replies, 3 voices, and was last updated 2 years ago ago by Tony Rodriguez

biocos123

Participant

December 2, 2022 at 08:17

i upload theme but theme not uploaded i try on 2 diffferent websites but not uploaded shows this error ( The link you followed has expired.

#340315 Copied Theme version: Item ID: 15780546 WooCommerce version: Item Title: XStore - Multipurpose WooCommerce Theme

14 Answers

biocos123

Participant

December 2, 2022 at 08:18

Hosting Server Connect Timeout
also this error shows

#340316 Copied

Tony Rodriguez

Support staff

December 2, 2022 at 08:57

Hello, @biocos123,

Before using XStore, you first need to make certain that your server and WordPress meet the theme’s requirements, including WordPress version 3.9+.

In order to solve your issue please contact your service provider and ask them to set server requirements to meet the theme requirements. See the image for the theme requirement here: https://ibb.co/VBscvWg

You can read our theme documentation here: https://www.8theme.com/documentation/docs/theme-installation/

Further, you can watch this video : https://www.youtube.com/watch?v=4n1re0jKorc&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=1

Hope this helps.

Regards 8Themes Team.

#340319 Copied

biocos123

Participant

December 2, 2022 at 10:45

using wordpress 6+ on other wesbite also nt uploading

#340326 Copied

biocos123

Participant

December 2, 2022 at 11:01

all these requirments complete but not upload same issue

#340329 Copied

Rose Tyler

Support staff

December 2, 2022 at 14:15

Hello,

Contact your hosting provider and ask for assistance from their side.

After that, provide temporary wp-admin and FTP access, so we can take a closer look.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#340338 Copied

biocos123

Participant

December 3, 2022 at 06:47

not uploaded in localhost also request timeout error

#340373 Copied

Tony Rodriguez

Support staff

December 4, 2022 at 05:12

Hello, @biocos123,

The timeout error is basically the server end error, you can read it here: https://kinsta.com/blog/504-gateway-timeout/

And the issue you are facing is on localhost and I suggested to you already in my last reply that you have to make sure the server requirements must meet the latest theme and plugin’s minimum requirements.

Otherwise, please make your site live on a test site and share that live test site Credentials with me here in the private content area of this topic so that I will further check it for you and help you out.

Regards 8Themes Team.

#340406 Copied

biocos123

Participant

December 5, 2022 at 06:49

kinldy upload theme i send u credentials in private msg

Please contact administrator
for this information.

#340472 Copied

Tony Rodriguez

Support staff

December 5, 2022 at 07:02

Hello, @biocos123,

Thanks for the login details. I have just uploaded the theme XStore on your site. Please check back to your site after clearing the browser cache.

See the image for a better reference under the private content area.

Regards 8Themes Team.

Please contact administrator
for this information.

#340474 Copied

biocos123

Participant

December 5, 2022 at 07:36

how you uplod this kindly guide me when i upoad its not

#340482 Copied

biocos123

Participant

December 5, 2022 at 07:36

and also tell me how i upload tis theme on localhost

#340483 Copied

Tony Rodriguez

Support staff

December 5, 2022 at 08:44

Hello, @biocos123,

I have followed method 1 written in this doc: https://www.8theme.com/documentation/docs/theme-installation/

And to know how to upload this theme XStore on localhost, please read and follow the steps written in this article: https://wpmet.com/install-wordpress-on-localhost/

Regards 8Themes Team.

#340497 Copied

biocos123

Participant

December 6, 2022 at 10:16

u not download all theme means plugins nt installed ?

#340661 Copied

Tony Rodriguez

Support staff

December 6, 2022 at 14:39

Hello, @biocos123,

The plugins are already installed on your site, please check back your site now again after removing the cache.

Regards 8Themes Team.

#340702 Copied
Tagged: error, installation, theme, themes, upload, woocommerce, wordpress
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