Return to previous page

Theme not working – freezing - by jwala

This topic has 2 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

jwala

Participant

March 1, 2018 at 02:20

hello i purchased this theme for a client in 2015. theme and plugins were updated few months ago. i tried to login today to make some content edits and the site is freezing – its in idle mode. at first i wasn’t able to even access login page. finally got in with help from hosting company.
they said it was theme issue / or plugin issue.

they had to deactivate all plugins. i updated woopress to 4.1, re-activated most plugins that i need. when i try to access pages to make edits – the circle just show in bar – and shows waiting for http://www.sitename.com … and now i cant access dashboard again.

please help, as i need to make edits today.

#186755 Copied Theme version: woopress 4

1 Answer

Rose Tyler

Support staff

March 1, 2018 at 10:14

Hello,

Please provide wp-admin and FTP access in Private Content and we will check what can be done to help you.

Regards

#186787 Copied
Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder

Church – WordPress Theme

lazy-placeholder

BookStore – WordPress WooCommerce Theme

lazy-placeholder

Eco Scooter Store – WordPress WooCommerce Theme

lazy-placeholder

Barbershop – WordPress WooCommerce Theme

lazy-placeholder

Mango – Responsive eCommerce PSD Template

lazy-placeholder

Corporate – WordPress WooCommerce Theme

lazy-placeholder

Phone Service – WordPress WooCommerce Theme

lazy-placeholder

Bags Store – WooCommerce Theme

lazy-placeholder

Business Card – WordPress Theme

lazy-placeholder

Poster – WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.