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Theme option cant be clicked. when i searched i can click options

This topic has 4 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

  • Avatar: zoljargal
    zoljargal
    Participant
    November 23, 2024 at 14:53

    theme option cant be clicked. when i searched i can click options. then cant click to access main options

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    #424839 Copied Theme version: 9.4.5
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2024 at 15:26

    Hello,

    Thank you for reaching out to us.

    Please download XStore – Installable Archive from this page https://www.8theme.com/downloads , go to Appearance > Themes > Add New > Upload archive > Install > Replace with uploaded.
    Then, download the Core plugin archive from this page – https://www.8theme.com/downloads/
    Go to Dashboard > Plugins > Add new > Upload plugin > Choose plugin (downloaded from https://www.8theme.com/downloads) > Install now > click on “Replace current with uploaded”.
    Then, clear all caches and check how Theme Options work.

    Best Regards,
    8Theme’s Team

    #424847 Copied
    Avatar: zoljargal
    zoljargal
    Participant
    November 23, 2024 at 16:21

    still cant clicked

    #424853 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 24, 2024 at 08:16

    Hello,

    We kindly request that you clear your browser’s cache to resolve the issue.

    It works fine for us on your site (Chrome browser), here is a video – https://gyazo.com/2a600f18fceb4eeeeaaac326ab92204e

    Best Regards,
    8Theme’s Team

    #424886 Copied
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