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Theme option is not working. It’s inaccessible.

This topic has 4 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Rose Tyler

Hannah

Participant

March 22, 2022 at 05:53

Hello, I found the theme option can’t be shown.
I’ve tried to disable some of the plugins and it works for just a moment and then break down again.

Could you please help me check what’s wrong with it?

I just started to build up my sites and the the Green Energy demo is installed.
PHP version:8.1

Thank you a lot!

Please, contact administrator
for this information.

#320192 Copied Theme version: 8.1.2 WooCommerce version: 6.3.1

3 Answers

Olga Barlow

Support staff

March 22, 2022 at 08:38

Hello,

I see that you save options like a draft. May I ask you how did you do that because that area is hidden by default?
Don’t save options like a draft https://www.awesomescreenshot.com/image/24451625?key=f43e4f0454b4d913c413f04f5a41fbe8
Use only publish option. Check now.

Regards

#320195 Copied

Hannah

Participant

March 23, 2022 at 05:44

Hi Barlow:

Thank you for your assistance. It’s accessible now.
It may due to the previous version of Xstore. I could find that option. But I can’t find it now.

However, I just updated to the newest Elementor 3.6.0 version and encounter another breakdown for my site.
For now, I’ve disabled the Elementor plugin so my site could operate except for those Elementor elements.

Please help me check again, thank you a lot!

#320281 Copied

Rose Tyler

Support staff

March 23, 2022 at 10:48

Hello,

Download paypal.php file from this page https://dropmeafile.com/#e06fb068e8
re-upload it in et-core-plugin/app/controllers/elementor/general folder via FTP

Regards

#320312 Copied
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Theme option is not working. It’s inaccessible.

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