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Theme options are not loading in dashboard

This topic has 6 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: plusout
    Teal
    Participant
    February 22, 2022 at 15:41

    Hi There,

    I am trying to look at the theme options dashboard and the Header builder, but it is showing a blank scree, I was in it earlier today and saved a draft, but can’t get back in now.

    Thanks

    #318118 Copied Theme version: 8.1
    5 Answers
    Avatar: plusout
    Teal
    Participant
    February 22, 2022 at 18:26

    Login if you need it.

    Please contact administrator
    for this information.
    #318126 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 22, 2022 at 19:39

    Hello,

    I was in it earlier today and saved a draft

    That is the reason. Don’t save options like Draft, use only Publish option.

    Regards

    #318136 Copied
    Avatar: plusout
    Teal
    Participant
    February 23, 2022 at 09:38

    Sorry, didn’t know that.

    Is there a way to stop the blank page and get in to make changes?

    Thanks

    #318207 Copied
    Avatar: plusout
    Teal
    Participant
    February 23, 2022 at 09:39

    I’m in now. Did you change anything?

    Thanks

    #318208 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2022 at 11:17

    Hello,

    Yes, I published your options instead of the draft, and it should work for you.

    Regards

    #318217 Copied

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