Theme options blank loading screen - by Orange Sign

This topic has 5 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

  • Avatar: Orange Sign
    Orange Sign
    Participant
    October 4, 2021 at 12:07

    as soon as i select xstore theme options itll take me to a blank loading screen.
    Ive updated my browser and turned off all extensions.cleared caches.turned off all plugins
    problem persists changed child theme to parent theme then it functioned for awhile
    but now the problem is back. only way i can see the theme options is when i select live preview in theme screen.
    what could it be?

    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 4, 2021 at 17:58

    Hello,

    Checked the theme options again. They are working now without any errors in the console https://prnt.sc/1urv7gk . What actions do you do before breaking?

    Regards

    Avatar: Orange Sign
    Orange Sign
    Participant
    October 5, 2021 at 10:06

    I edited a page in elementor
    after this theme options stopped working

    Avatar: Orange Sign
    Orange Sign
    Participant
    October 5, 2021 at 10:08

    I just checked and it seems to be working again.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 5, 2021 at 18:42

    Hello,

    Ok, glad to hear that it’s working.

    Regards

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The issue related to '‘theme options blank loading screen’' has been successfully resolved, and the topic is now closed for further responses

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