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Theme options displaying error when clicked

This topic has 2 replies, 2 voices, and was last updated 10 years ago ago by Eva Kemp

angs77

Participant

December 6, 2014 at 15:24

Hi, I have purchased the Leader theme and downloaded it, unzipped the files, taken the leader theme folder and ftp’d it to the required location on my server (as I’ve done multiple times before with different themes). The theme itself uploads and activates perfectly, but when I click on theme options the following message is displayed

‘The page cannot be displayed because an internal server error has occurred.’

I have access to two servers, and installed wordpress on both, done the usual, uploaded the theme, activated it and the same error appears in both locations.

Has this happened to anyone before, if so, how did you resolve it – it has halted all possible progress as I need to access the theme options before I can do any kind of proper work on the site.

#28378 Copied

1 Answer

Eva Kemp

Support staff

December 6, 2014 at 18:15

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#28392 Copied
Tagged: error, solution, templates, theme options, woocommerce, wordpress
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Theme options displaying error when clicked

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