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Theme Options doesn't work anymore!

This topic has 5 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

Hwa Srl

Participant

April 19, 2017 at 14:44

Hi!

Today I uploaded my website on a hosting space but now the Theme Options panel doesnt’ work anymore.

I simply made a backup with Akeeba Backup, after I restore my backup in a subdirectory of the public_html folder (e.g.”/public_html/example.com/” ) and i put a copy of index.php and .htaccess proprely modified in the parent folder.

I think that something doesn’t work with the functions that manage Theme Options panel.

When I submit to save my configurations, site redirect to Home and nothings change.

Please, help me!

#160557 Copied

4 Answers

Hwa Srl

Participant

April 20, 2017 at 11:52

I try to fix the issue but it still doesn’t work.

Theme Options doesnt’save changes and redirects to the Homepage.

Someone could help me?

#160707 Copied

Rose Tyler

Support staff

April 20, 2017 at 12:24

Hello,

Seems you did not replaced all the necessary fields in DB. Did everything work fine before moving? I think it would be better if you contact hosting provider and ask admins to help you and check if all the necessary urls were replaced by the new one.

Regards,
Rose Tyler.

#160713 Copied

Hwa Srl

Participant

April 21, 2017 at 08:43

Thank you!

I fixed all the wrong fields in the DB and everything work fine.

Thank you very much again!

#160809 Copied

Rose Tyler

Support staff

April 21, 2017 at 10:04

Hello,

You’re welcome!

Regards,
Rose Tyler.

#160823 Copied
Tagged: technical support, templates, theme options, woocommerce, wordpress
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