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Theme Options > Header Tab is Blank - by rbroadus

This topic has 4 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Olga Barlow

rbroadus

Participant

August 19, 2018 at 05:04

I just installed the The Leader 2.5 on a fresh install of WordPress 4.9.8. When I try to add a new header image for the site under Theme Options > Header all I see is a blank space. Does anyone have an idea as to what might be going wrong here?

Thanks,
Rob

Screenshot: https://www.dropbox.com/s/pien7atfkue8viw/Screen%20Shot%202018-08-18%20at%208.58.31%20PM.png?dl=0

#198233 Copied Theme version: 2.5 WooCommerce version: 3.4.4

3 Answers

Olga Barlow

Support staff

August 20, 2018 at 09:21

Hello,

Problem is related to the PHP version that you use. TheLeader has compatibility issues with PHP 7.x.
We can get you the refund for TheLeader theme and would like to draw your attention to XStore theme https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 . XStore is the more advanced theme that is compatible with PHP 7.x and also WooCommerce 3.4.x. Besides XStore includes a number of cool plugins and has a lot of versions.

Regards

#198254 Copied

rbroadus

Participant

August 21, 2018 at 06:40

Ok, thank you Olga. Who do I need to contact about a refund?

Thanks,
Rob

#198298 Copied

Olga Barlow

Support staff

August 21, 2018 at 16:43

Hello,

We have given you the refund. Now you can proceed with the XStore theme purchase.
Don’t forget to register XStore purchase code in your account area on our site to be able to post questions on the XStore support forum.

Regards

#198326 Copied
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