Theme Options > Import pages - by AndrewAfadu

This topic has 8 replies, 3 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: AndrewAfadu
    AndrewAfadu
    Participant
    June 23, 2015 at 06:08

    Hello,

    I am trying to import a page from your theme options > Import/Export tab.

    The page (Church) will not install after clicking the ‘Install version’ button.
    The page refreshes but is not available in the ‘Pages’ list inside wordpress.

    Please can you test it out and assist.

    Kind regards,
    Andrew

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 23, 2015 at 08:17

    Hello,

    As I see you’re using Royal theme version 1.8. Please update to the latest and check this issue.
    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    Regards,
    Robert Hall.

    Avatar: AndrewAfadu
    AndrewAfadu
    Participant
    June 23, 2015 at 09:25

    Ok Thanks Robert. Yes I will update to latest theme.

    I always backup but thanks for the reminder and the video.

    Will try it out and let you know how I go.

    Andrew

    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2015 at 12:07

    Hello,

    You’re welcome.
    We’re looking forward to your reply.

    Regards,
    Eva Kemp.

    Avatar: AndrewAfadu
    AndrewAfadu
    Participant
    June 24, 2015 at 02:31

    Good day support,

    I have updated the theme to 2.0 – or at least the latest version I downloaded from Envato.

    Still I cannot import a page from the theme options.

    I also applied the main theme by disabling my child theme – confirmed it is 2.0 and tried to import the page. Still did not work.

    Please can you take another look and advise.

    Kind regards.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 24, 2015 at 09:40

    Hello,

    I’ve imported Church template manually. Please check Pages section in wp-admin panel. It’s named “Church”.

    Regards,
    Eva Kemp.

    Avatar: AndrewAfadu
    AndrewAfadu
    Participant
    June 24, 2015 at 09:55

    This is great Eva.

    BUT, did you do this by clicking the install button.

    You say ‘Manaully’so if I need to import other pages how do I do this manually my self?

    I would expect the install button on the page to do the job. No?

    Regards,
    Andrew

    Avatar: Eva
    Eva Kemp
    Support staff
    June 24, 2015 at 10:30

    Hello,

    Seems some functions are disabled on your server and templates can’t be imported via “Install” button, so I imported .xml file via Tools > Import > WordPress in wp-admin panel. Also I imported slider (.zip archive) for Church template in wp-admin panel > Revolution Slider > Import slider button.
    I’ve sent royal_versions.zip archive to your email address. Please check it.

    Regards,
    Eva Kemp.

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