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Theme Options is not working properly…

This topic has 3 replies, 2 voices, and was last updated 20 hours, 8 minutes ago ago by Tony Rodriguez

Rabindra raj sharma

Participant

January 5, 2025 at 10:16

Theme Options is not working properly. Most of the options are not working. For example, I finished the work of mobile panel and the next day I had to change some settings but it did not happen. I must have deleted the website from WordPress at least 7 times. As soon as all the settings are finished, the theme optin stops working. Such a problem does not occur in Woodmart theme. It is the first time for xstore theme. Please solve this problem and also find out why this problem is occurring so that I can pay attention to this thing in future.

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#429546 Copied Theme version: 9.4.6

2 Answers

Rabindra raj sharma

Participant

January 6, 2025 at 06:10

I have come to know how this problem is occurring, it is happening because of a plugin, this problem has been solved, it is by chance, if anyone cares, I will contact the support team thanks.

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Tony Rodriguez

Support staff

January 6, 2025 at 08:22

Hello, @Rabindra raj sharma,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to hear that you were able to resolve the issue on your own. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team

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