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Theme Options no carga despues de actualizar wordpress

This topic has 9 replies, 3 voices, and was last updated 8 months, 3 weeks ago ago by Andrew Mitchell

Julian

Participant

April 3, 2024 at 15:31

Hola, he actualizado wordpress a la ultima version y el panel de theme options no carga.
necesito ayuda

un saludo

#389867 Copied Theme version: 9.3.3

8 Answers

Rose Tyler

Support staff

April 3, 2024 at 15:43

Hello, Julian,

We have conducted a thorough review of our test sites and have not encountered the issue you mentioned. To assist you further, we kindly request that you provide us with temporary administrative access to your WordPress site. Additionally, please include detailed instructions on how we can replicate the problem on our end.

Your cooperation in this matter is greatly appreciated, and we are committed to resolving your concern as promptly as possible.

Best Regards,
8Theme’s Team

#389870 Copied

Julian

Participant

April 3, 2024 at 15:46

envio los datos solicitados

Solo sucede en Chrome que theme options no carga

Please contact administrator
for this information.

#389872 Copied

Rose Tyler

Support staff

April 3, 2024 at 16:00

Hello, Julian,

We appreciate your prompt response, but we can’t access your site Dashboard – https://prnt.sc/Rt5HXXVEm_Bx Please check and fix it.

Best Regards,
8Theme’s Team

#389875 Copied

Julian

Participant

April 3, 2024 at 16:04

desde que pais intentan acceder?

#389876 Copied

Rose Tyler

Support staff

April 3, 2024 at 16:06

Hello, Julian,

We appreciate your prompt response.

We kindly request that you either disable the IP restriction or grant access to the site for users in Ukraine.

Thank you for your attention to this matter.

Kind Regards,
8theme team

#389877 Copied

Julian

Participant

April 3, 2024 at 16:15

hola ya puedes acceder desde Ucrania

#389878 Copied

Rose Tyler

Support staff

April 4, 2024 at 07:27

Hello, Julian,

We appreciate your prompt response.

Upon reviewing the Theme Options on your website (https://prnt.sc/0Vsj6MQa6Piu), we have not identified any issues. We kindly ask that you clear your browser’s cache and re-evaluate the situation.

Should the problem persist, please provide us with a more detailed description of the issue or consider creating a video walkthrough. This will greatly assist us in understanding and addressing your concerns more effectively.

We look forward to your response and are here to offer our support.

Kind Regards,
8theme team

#389930 Copied

Andrew Mitchell

Support staff

April 4, 2024 at 11:03

Dear Julian,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#390019 Copied
Tagged: actualizar wordpress, no carga, optimización woocommerce, solución problemas wordpress, theme options, woocommerce themes
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Theme Options no carga despues de actualizar wordpress

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