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THEME OPTIONS NOT RESPONSIVE - by Mohd Kamarulzaman Mansor

This topic has 2 replies, 2 voices, and was last updated 8 years, 1 months ago ago by Eva Kemp

  • Avatar: Mohd Kamarulzaman Mansor
    Mohd Kamarulzaman Mansor
    Participant
    October 20, 2016 at 17:46

    Dear Sir/Mdm,

    I already installed the Royal Theme.

    My page become not responsive every time when I clicks the Theme Options menu (I cannot clicks all the option in the menu)

    This Theme Options menu running very well when I installed for the first time but suddenly have a problem during this week.

    I already deactivate all the plugins, but the problem still appeared.

    Please help me go through this problem.

    Hope to hear from you soon.

    Thanks & please have a nice day ahead!

    regards,

    Mohd Kamarulzaman Mansor

    #143406 Copied Theme version: 2.7.3 WooCommerce version: 2.6.6
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    October 20, 2016 at 18:47

    Hello,

    Please update the theme to the latest version 2.8.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #143425 Copied
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