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Theme Options Not working - by suradreamz

This topic has 6 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

suradreamz

Participant

May 29, 2016 at 15:54

Hello

I tried to add HOT label & Mega menu for “GEMSTONE” & “SALE” menus…
But they are not saving…

Please let me know how to fix the issue

#127453 Copied Theme version: latest WooCommerce version: latest

5 Answers

Eva Kemp

Support staff

May 30, 2016 at 07:43

Hello,

Please check if new menu items can be saved with default WordPress theme, also provide WP admin credentials in Private Content.

Regards,
Eva Kemp.

#127475 Copied

suradreamz

Participant

May 30, 2016 at 14:21

Hello
Please check it & let me know what has happened there

when i change design ,column in some menus in bottom( sale,Gemstones) & after save it….automatically ticks of Main menu & mobile menu removed
& changes also has not saved
please check it
Thanks

Please, contact administrator
for this information.

#127584 Copied

Jack Richardson

Support staff

May 30, 2016 at 14:43

Hello,

You need contact your hosting provider support and ask them to change value for PHP Max Input Vars function to 5000. Please do this and check menu after that.

Best regards,
Jack Richardson.

#127591 Copied

suradreamz

Participant

May 30, 2016 at 14:55

Hello
Hosting provider said…it has been set to 5000 now
but…still i am having same problem

please check it
Thanks

Please, contact administrator
for this information.

#127600 Copied

Jack Richardson

Support staff

May 30, 2016 at 16:45

Hello,

It’s still set to 1000 http://storage5.static.itmages.com/i/16/0530/h_1464623098_5112182_b6e91f2b21.jpeg .
Ask your hosting support to check it again.

Thank you.
Best regards,
Jack Richardson.

#127619 Copied
Tagged: best selling, fixing, theme options, troubleshooting, woocommerce themes, working
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