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Theme plugin crashes the moment I upload the theme

This topic has 5 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

yuvi

Participant

June 22, 2023 at 21:01

I have uploaded the theme and activated it 3 times. Tried on fresh WP installation too. But every time it crashes and gives critical error or something.

Bought the theme two hours ago and already spent two hours troubleshooting this.

Cant find a solution.

here is the cpanel login

Please, contact administrator
for this information.

#360053 Copied Theme version: 5.1.7

4 Answers

yuvi

Participant

June 23, 2023 at 01:10

Now receiving this on my site. Bought the theme thinking i can setup a shop quickly but it seems to delay the process by miles. Not sure how to fix this.

Here is the error I am getting now.

Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /home/betamode/public_html/wp-content/themes/xstore/theme/custom-styles.php:76 Stack trace: #0 /home/betamode/public_html/wp-includes/class-wp-hook.php(308): etheme_assets(”) #1 /home/betamode/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /home/betamode/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/betamode/public_html/wp-includes/general-template.php(3049): do_action(‘wp_head’) #4 /home/betamode/public_html/wp-content/themes/xstore/header.php(6): wp_head() #5 /home/betamode/public_html/wp-includes/template.php(783): require_once(‘/home/betamode/…’) #6 /home/betamode/public_html/wp-includes/template.php(718): load_template(‘/home/betamode/…’, true, Array) #7 /home/betamode/public_html/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #8 /home/betamode/public_html/wp-content/themes/xstore/index.php(9): get_header() #9 /home/betamode/public_html/wp-includes/template-loader.php(106): include(‘/home/betamode/…’) #10 /home/betamode/public_html/wp-blog-header.php(19): require_once(‘/home/betamode/…’) #11 /home/betamode/public_html/index.php(17): require(‘/home/betamode/…’) #12 {main} thrown in /home/betamode/public_html/wp-content/themes/xstore/theme/custom-styles.php on line 76

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#360060 Copied

yuvi

Participant

June 23, 2023 at 02:32

Error disappeared after uninstalling the xstore plugin. Something wrong with the plugin or settings I suppose.

Tried re-installing the plugin but it failed every time. Screenshot below –

Gives this pop error every time now – Plugin installation failed

#360062 Copied

yuvi

Participant

June 23, 2023 at 04:56

Please check the error logs once.

Please contact administrator
for this information.

#360064 Copied

Rose Tyler

Support staff

June 23, 2023 at 10:31

Hello,

Thank you for getting in touch with us.

We have reviewed your issue and made the necessary changes to the next files:
themes/xstore/theme/custom-styles.php
and
themes/xstore/framework/panel/classes/plugins.php.

These changes will be included in the next update.

Kind Regards,
8theme team

#360107 Copied
Tagged: crash, plugin, templates, theme, upload, woocommerce, wordpress
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