Theme Plugins won\'t install, Help needed asap!!!

This topic has 8 replies, 3 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

  • Avatar: edDesignStudio
    edDesignStudio
    Participant
    May 2, 2014 at 04:00

    Iam not able to install any of the plugins that come with theme.
    I get the following error messages:
    “The plugin does not have a valid header.”
    “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
    Help needed ASAP. Thanks

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: edDesignStudio
    edDesignStudio
    Participant
    May 2, 2014 at 05:45

    I also fount the following in Woocommerce Template Overrides

    review-order.php version 2.1.0 is out of date. The core version is 2.1.8,

    Avatar: lostmarbles
    lostmarbles
    Participant
    May 2, 2014 at 18:25

    same issue here

    Avatar: Eva
    Eva Kemp
    Support staff
    May 2, 2014 at 22:25

    Hello @edDesignStudio,

    Could you please provide wp-admin panel credentials too?
    Also please specify what plugins you’re trying to install.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: edDesignStudio
    edDesignStudio
    Participant
    May 2, 2014 at 22:54

    sure, i’ll give you admin panel credentials and you will see that theme plugins are not installing. Please check it asap, as i need to my website up and running in 2 days!!!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 3, 2014 at 00:32

    Hello,

    I was able to install Revolution Slider and Wishlist plugins uploading them into the plugins directory via FTP. That issue might occur because of some problems at your host. One of the issues might be lack of storage space.

    If you need more help let us know.
    Regards,
    Eva Kemp.

    Avatar: edDesignStudio
    edDesignStudio
    Participant
    May 3, 2014 at 05:47

    Thanks Eva, I also fount the following in Woocommerce Template Overrides

    review-order.php version 2.1.0 is out of date. The core version is 2.1.8,

    is this going to be fixed on next theme update?

    Avatar: Eva
    Eva Kemp
    Support staff
    May 5, 2014 at 09:34

    Hello,

    Yes, it will be fixed in the next version.
    Meanwhile we’ve edited review-order.php file in woocommerce folder and the error should disappear now. Please check.

    Regards,
    Eva Kemp.

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