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Theme Preview Not Showing - by Markie - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

  • Avatar: Markie
    Markie
    Participant
    January 31, 2021 at 21:37

    I am getting this error:
    It looks like the webpage at https://www.tradex100.net/?customize_changeset_uuid=a7d31069-588d-4bf1-86b7-b369f7d54a76&customize_theme=xstore-child&customize_messenger_channel=preview-0&customize_autosaved=on might be having issues, or it may have moved permanently to a new web address.

    but when i deactivate x store core plugin.. preview is showing but but not as it should be.. like with error… ofcourse because the x store core is deactivated.. but when i activate it.. preview is not showing again…

    #271499 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2021 at 12:21

    Hello,

    Thanks for using our theme and for contacting us.
    Do you mean that Appearance > Customize can’t be opened?
    Please contact your hosting provider and ask server error log. Reply back here with the information, and provide temporary wp-admin and FTP access.

    Regards

    #271571 Copied
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