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Theme problem with the plugins for square meter measurement

This topic has 3 replies, 2 voices, and was last updated 9 months, 1 weeks ago ago by Rose Tyler

Hakan Osman

Participant

March 13, 2024 at 19:58

Hello,

I have a domain cicek.bg with the xStore theme. I install a free plugin Flexible Quantity – Measurement Price Calculator for WooCommerce for pricing the products. When I do all settings the products is give me sq m is missing. After this I buy a plugin Measurement Price Calculator. And again is giving this error. I contact to the support of the plugins and they tell me there is no problem with plugins. After this I contact with my hosting provider and they say me they are not have a problem in server, but maybe theme and these plugins can’t be a compatible. Can you check and give me more information how do solve this? We need to solve this because this is important for orders.

You can test with this product: https://cicek.bg/produkt/%d0%b3%d1%80%d0%b0%d0%bd%d0%b8%d1%82%d0%be%d0%b3%d1%80%d0%b5%d1%81-%d0%bf%d1%83%d0%bb%d0%bf%d0%b8%d1%81-%d0%b1%d0%be%d0%bd%d0%b5-60%d1%85120/

When you are logged in the administration the error is showing. If you are not logged not showing and refreshing the page.

I upload a pictures of the error.

And why I can’t see a my another domain and purchase license for cicek.bg? I only see for lufia.bg.

Regards,
H.Osman

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#386839 Copied Theme version: 9.2.8

2 Answers

Hakan Osman

Participant

March 14, 2024 at 00:17

Hello,

I found the problem. Problem is with the theme and plugin. When I activate ajax add to cart plugins can’t work. I think you should fix this.

If you want any question fell free to contact with me

Regards,
H.Osman

#386848 Copied

Rose Tyler

Support staff

March 14, 2024 at 08:40

Hello, Hakan Osman,

Thank you for contacting us and for using XStore.

We would like to inform you that while we strive for broad compatibility, we cannot guarantee that our theme will be fully compatible with all third-party plugins. In certain cases, additional customization may be required to ensure seamless integration. Regrettably, it is beyond the capacity of the theme author to ensure compatibility with the multitude of existing plugins, and such customization falls outside the purview of our standard support services.

Should you require further assistance, our development team is available to provide personalized support through our customization service, which is a paid offering. If you are interested, please initiate contact via email in the Private Content area. Our team will then provide you with a comprehensive quote for the customization work required.

We aim to help you tailor your website to your specific needs and to help it stand out with the expertise of our development team.

Please understand that we are not obligating you to make any payments; we are merely highlighting the option for additional customization, as your request involves working with a third-party plugin that is not covered by our basic support.

Thank you for your understanding.

Best regards,
The 8Theme Team

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#386874 Copied
Tagged: best selling themes, plugin issues, square meter measurement, theme problem, woocommerce plugin fixes, woocommerce themes
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