Return to previous page

Theme problems?, my elementor forces me to try “safe mode”.

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

Manuel Barba

Participant

January 24, 2024 at 01:26

Hi! i have downloaded all plugins I need and no more for XStore theme, but I don’t know why when I tried to use elementor to edit my home page it seems that It can’t be loaded. And force me to try with “Safe mode” elementor option. Unfourtunally on safe mode doesn’t display XStore objets to add my web only the ones by default on elementor so I really really need this problem to be solved, please!.

I don’t know if there is a plugin issue if I just downloaded all the theme needs, maybe the memory? who knows, please help!

Please, contact administrator
for this information.

#381036 Copied Theme version: 9.2.6 WooCommerce version: 8.5.1

1 Answer

Tony Rodriguez

Support staff

January 24, 2024 at 07:54

Hello, @Manuel Barba,

Thank you so much for purchasing our theme and contacting our support center.

1/ We are pleased to inform you that the issue you were experiencing with your website has been successfully resolved. To ensure that you can see the changes, please clear your browser’s cache before revisiting your site.

We have taken the initiative to deactivate the cache plugin on your website, which has addressed the problem. It is advisable to keep the cache plugin deactivated while your site is still under development. This will allow you to observe real-time updates and modifications without delay. https://ibb.co/QKWFykS

Furthermore, during our review, we noticed that you are currently utilizing two different page builders simultaneously—Elementor and WPBakery. We strongly recommend choosing and using only one page builder at a time. Operating two page builders concurrently can lead to compatibility issues, which may adversely affect your site’s functionality.

We trust that these measures will enhance your website’s performance and your experience in managing it.

Should you require any further assistance or have additional questions, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#381050 Copied
Tagged: elementor safe mode, elementor theme issues, theme problems, woocommerce wordpress themes, wordpress ecommerce themes, wordpress troubleshooting
Viewing 2 results - 1 through 2 (of 2 total)