Theme questions - by MichaelB - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

  • Avatar: MichaelB
    MichaelB
    Participant
    December 26, 2020 at 01:35

    Please can you do the following…

    Domain names and FTP details are in the private content area…

    1) Please install the watch demo child theme onto domain 2.

    2) Please export all the theme settings like headers, footers, CSS coding you did in Xstore header and anything else from xstore builder and anything else you think would be helpful from domain 1 into domain 2.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: MichaelB
    MichaelB
    Participant
    December 26, 2020 at 20:25

    Sorry, this is no longer needed.

    Please process a refund as the license for domain 2 is no longer needed.

    I still want the license for domain 1.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2020 at 18:40

    Hello,

    Read the refund policy https://themeforest.net/refund_requests/new
    And reasons when you can expect the refund. Could you, please, tell me what is your reason from that list?

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    December 28, 2020 at 21:58

    Sure.

    I’ve listed the reason and have submitted a request.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 29, 2020 at 17:10

    Hello,

    Ok. Thank you.

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    December 29, 2020 at 22:21

    Thanks for picking this up so quickly and accepting the refund request.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 30, 2020 at 13:06

    You are welcome.

    Regards

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