Theme search bar doesn't fetch result

This topic has 10 replies, 3 voices, and was last updated 4 years, 6 months ago ago by Rose Tyler

  • Avatar: Antonis
    Antonis
    Participant
    May 19, 2020 at 07:25

    I have set posts at “Result Sorting” from Theme option search settings https://prnt.sc/sjfqsh but I dont get any results when I am typing the title of my posts in any post category.

    Thanks in advance.

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 19, 2020 at 16:32

    Hello,

    Provide us with FTP access to your site to allow our developers to take a closer look at your issue.

    Regards

    Avatar: Antonis
    Antonis
    Participant
    May 20, 2020 at 14:29

    yes of course

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 20, 2020 at 18:23

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the issue.

    Regards

    Avatar: Antonis
    Antonis
    Participant
    May 25, 2020 at 07:44

    Hello Olga Barlow,
    Do you have any news about my issue yet??

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 25, 2020 at 10:02

    Hello,

    Sorry for some delay in fixing this issue.
    Try now, please, and let me know about the results.

    Regards

    Avatar: Antonis
    Antonis
    Participant
    May 25, 2020 at 13:42

    Yes now it is working. But it is fetching results based and on post contect. Can you narrow it for only post title and tags??

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 25, 2020 at 21:00

    Hello,

    Unfortunately, we don’t have such option in our theme. It searches by title, description, product SKU for the products, pages, posts. It does not search by tags and doesn’t have settings to disable search by title or search by description.

    Regards

    Avatar: Antonis
    Antonis
    Participant
    May 27, 2020 at 07:28

    Hello again,
    Ok I understand.

    Last question can we have this ability https://prnt.sc/sojpnb on search bar?
    Where “Προϊόντα” equals Products and “Συνταγές” equals blog or blog category recipes?

    Thanks in advance.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 27, 2020 at 07:38

    Hello,

    No, there is no such possibility, right now.
    You can submit the request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

    Regards

  • Viewing 10 results - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.