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Theme settings call to undefined function

This topic has 7 replies, 3 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: DaveClissold
    DaveClissold
    Participant
    May 4, 2015 at 17:04

    I have just updated to the latest version of the theme and am now receiving the following error

    ‘Call to undefined function et_show_promo_text() in …../themes/blanco/code/theme-settings.php on line 619’

    when trying to access the theme options, however now all the settings that I had previously set have disappeared and the site is not looking pretty like it did before

    Dave

    #61431 Copied Theme version: 3.1 WooCommerce version: 2.3.8
    6 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 4, 2015 at 17:13

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #61435 Copied
    Avatar: DaveClissold
    DaveClissold
    Participant
    May 4, 2015 at 17:32

    Please see private content

    Please, contact administrator
    for this information.
    #61442 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    May 4, 2015 at 18:07

    Hello,

    I’ve reuploaded theme files.
    Please check Theme Settings now.

    Thank you.
    Regards,
    Eva Kemp.

    #61454 Copied
    Avatar: DaveClissold
    DaveClissold
    Participant
    May 4, 2015 at 18:17

    Yes I can access the theme settings but they are now blank again and the site is not following the previous theme settings.

    #61456 Copied
    Avatar: DaveClissold
    DaveClissold
    Participant
    May 4, 2015 at 18:28

    I have now put the old database options back in and everything is working again… Thank you

    #61459 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    May 4, 2015 at 19:31

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #61478 Copied
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The issue related to '‘Theme settings call to undefined function’' has been successfully resolved, and the topic is now closed for further responses

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