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Theme settings ignored - by pls - on WordPress WooCommerce support

This topic has 9 replies, 4 voices, and was last updated 9 years, 4 months ago ago by Stan Russell

pls

Participant

July 31, 2015 at 23:22

It seems like the theme options does not work.

The issue is that my single product page for a product have bug.

It do not show the product with “buy” buttons etc. even it is turned on in theme options.
And then it also show it as a “media” and not a product. And it have the “leave a reply” even though comments is turned off.

Additionally the promo pop-up don’t work either it is enabled..

#78069 Copied Theme version: 2.0 WooCommerce version: 2.3.13

8 Answers

Robert Hall

Support staff

August 1, 2015 at 07:16

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#78077 Copied

pls

Participant

August 1, 2015 at 12:20

wp-admin in private content

Please, contact administrator
for this information.

#78100 Copied

pls

Participant

August 2, 2015 at 14:02

Hi, have you looked at it?

Please, contact administrator
for this information.

#78136 Copied

Eva Kemp

Support staff

August 3, 2015 at 08:57

Hello,

Please provide us with FTP credentials as well.

Thank you.

Regards,
Eva Kemp.

#78188 Copied

pls

Participant

August 3, 2015 at 11:00

Hello Eva.
FTP credentials is now in private content 🙂

Best,
Patrick

Please, contact administrator
for this information.

#78219 Copied

Eva Kemp

Support staff

August 3, 2015 at 12:02

Hello,

I’ve resaved Permalinks settings in wp-admin panel > Settings > Permalinks.
Please clear browser cache and check single product pages now.

Regards,
Eva Kemp.

#78228 Copied

pls

Participant

August 3, 2015 at 13:05

Thank you so much! Problem solved.

Great support 🙂

#78236 Copied

Stan Russell

Participant

August 3, 2015 at 13:51

Hello pls,

Thank you for kind words! We are always happy to help our customers!

Regards,
Stan Russell.

#78245 Copied
Tagged: ignored, persuasive, seo friendly, theme settings, themes, woocommerce, wordpress
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