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Theme systems requirements shows an error

This topic has 6 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Rose Tyler

Azza

Participant

December 28, 2023 at 08:10

hello there

in the theme system requirement, it always shows that it is below of the requirement, while the real hosting server values is greater than what is shown

the below screenshot shows what i mean

https://snipboard.io/TaokYp.jpg

Please, contact administrator
for this information.

#377860 Copied Theme version: .9.2.5 WooCommerce version: 8.4.0

5 Answers

Rose Tyler

Support staff

December 28, 2023 at 13:50

Hello, Azza,

We appreciate you bringing your concerns to our attention.

We kindly ask that you verify values for the ‘max_execution_time’ (PHP time limit) and ‘upload_max_filesize’ (Max upload size) within your WooCommerce environment under WooCommerce > Status. For your convenience, here is a screenshot for reference: https://prnt.sc/uM-ot0pQgz6E
It means the values were not updated correctly or something on the server side changed them to low values. We would recommend you contact your hosting provider.

max_execution_time is a limit for the execution time while running the script. For example, if you import content and script needs more than 30 secs then you may face a problem with demo content import. But depending on other server settings script could finish its work faster. So, if you didn’t face problems with theme options then don’t worry about this parameter.

Kind Regards,
8theme team

#377923 Copied

Azza

Participant

December 29, 2023 at 05:55

let me contact the hosting provider and get back to you

#377987 Copied

Rose Tyler

Support staff

December 29, 2023 at 08:17

Hello, Azza,

We appreciate your understanding in this matter.

Kind Regards,
8theme team

#378008 Copied

Azza

Participant

December 30, 2023 at 06:47

thank you The issue has been resolved successfully by the hosting team

#378084 Copied

Rose Tyler

Support staff

January 1, 2024 at 09:22

Hello, Azza,

We sincerely appreciate your correspondence.

Thank you for taking the time to inform us.

Kind Regards,
8theme team

#378153 Copied
Tagged: best selling woocommerce themes, resolve woocommerce theme errors, solve woocommerce themes error, theme system requirements error, troubleshoot woocommerce themes issue, woocommerce themes error fix
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