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Theme translation bug - by Eduard - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 4 years, 11 months ago ago by Rose Tyler

  • Avatar: Eduard
    Eduard
    Participant
    October 21, 2019 at 06:31

    hello, I have a problem with thema translation, loco translate, some words do not translate for example: my account is translated in the .po file but still in English shows me why?

    https://prnt.sc/pm1yw0
    https://prnt.sc/pm1z0g

    #223601 Copied Theme version: 6.1 WooCommerce version: 3.1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 21, 2019 at 14:29

    Hello,

    1) Make sure that the translation file is up to date https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
    2) Provide Dashboard and FTP access to site if it does not help.

    Regards

    #223623 Copied
    Avatar: Eduard
    Eduard
    Participant
    December 5, 2019 at 19:27

    ok my dashboard access

    Please contact administrator
    for this information.
    #226325 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 6, 2019 at 08:51

    Hello,

    I can’t log in your site – http://prntscr.com/q6zate
    Make sure that you translated mentioned strings for Core plugin, not for the theme only.
    If you need further assistance, provide FTP access also.

    Regards

    #226342 Copied
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