Theme Update - by daniel@psyborg.com.au - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: daniel@psyborg.com.au
    daniel@psyborg.com.au
    Participant
    November 2, 2015 at 03:25

    I am wanting to update the Blanco theme from 2.9.2 to the latest 3.3 and would like to receive the Theme Update files.

    The reason I do not have them or can not get them is that the theme was initially installed via a different developer via there own Envato account.

    The client has since come to me to get me to perform some website updates and optimisation tasks, and as a part of this I need to update the Theme and WooCommerce to the latest versions.

    Hence are you able to supply me with the latest theme files, and any instruction as to how this could effect the woocommerce upgrade as I understand this is a major update. Thank you.

    Note. Please see purchase code in private content.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 2, 2015 at 08:08

    Hello,

    You can download the theme on ThemeForest site http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246 .
    Plugins can be found at this page:
    https://www.8theme.com/download-plugins/

    Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: daniel@psyborg.com.au
    daniel@psyborg.com.au
    Participant
    November 2, 2015 at 11:54

    Hi Jack

    I’m aware of the ThemeForest standard procedure for updating themes… it’s just that as initially explained, I did not purchase this theme from my ThemeForest account, it was purchased by a previous developer, but as I am now taking over the project I do not have access to the theme updates which is the reason behind this post.

    Hence, is there any other way I can get access to the latest theme update?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 2, 2015 at 13:14

    Hello,

    We’ve sent theme archive to your email address.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: daniel@psyborg.com.au
    daniel@psyborg.com.au
    Participant
    November 2, 2015 at 23:16

    Thanks Eva, this has been received.

    Avatar: Eva
    Eva Kemp
    Support staff
    November 4, 2015 at 13:55

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Theme Update’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.