Theme update – not successful - by BrownLeopard

This topic has 11 replies, 3 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

  • Avatar: BrownLeopard
    BrownLeopard
    Participant
    August 2, 2015 at 21:39

    Hello,
    I tried to update my theme for 4 times, but I am still not successful. I connect to FTP, update LEGENDA folder (downloaded from themeforest – downloads) go to my WP admin – theme options – press SAVE CHANGES. Then it says “Theme updated” but as you can see on printscreen – theme version is still 1.0.0

    https://www.dropbox.com/s/n5hz0zz3nb7m48e/Screen%20Shot%202015-08-02%20at%2010.26.19%20PM.png?dl=0

    What am I doing wrong???

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 3, 2015 at 08:04

    Hello,

    You have child theme enabled and version is shown from the style.css file in wp-content/themes/legenda-child. If you activate parent theme you’ll see the current theme version.

    Best regards,
    Jack Richardson.

    Avatar: BrownLeopard
    BrownLeopard
    Participant
    August 3, 2015 at 15:24

    Thank you so much for your quick replay!

    Is the new version compatible with iPad??? When I check my web page on my iPad in horizontal position, it is not shown properly..?

    Kristyna

    Avatar: BrownLeopard
    BrownLeopard
    Participant
    August 3, 2015 at 15:56

    So your advice worked on my EN version and I updated successfully to 2.8.1 😉 Thank you!

    BUT on my CZ version I still have that problem – after update I still see 2.6 version. I tried to update it again, but did not help…

    https://www.dropbox.com/s/g40yipectz1acr0/Screen%20Shot%202015-08-03%20at%204.50.31%20PM.png?dl=0

    You can find my CZ version in FTP under “CZ” folder. There is separate wp-content folder.
    Thank you so much for your help, Kristyna

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 3, 2015 at 19:33

    Hello,

    The reason is you have old theme version in the directory cz/wp-content/themes/legenda. Update it as well.

    Regards,
    Eva Kemp.

    Avatar: BrownLeopard
    BrownLeopard
    Participant
    August 4, 2015 at 10:21

    I tried – more than 4x times, but still no change..?
    I download new version from themeforest, copy to the directory cz/wp-content/themes/legenda, save changes in theme options and NO CHANGE :/

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 4, 2015 at 10:59

    Hello,

    Please provide us wp-admin panel access for the “cz” site version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: BrownLeopard
    BrownLeopard
    Participant
    August 4, 2015 at 11:01

    In private content 😉

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 4, 2015 at 11:06

    Hello,

    I’ve updated the theme for “cz” site version. Please check it now.

    Regards,
    Eva Kemp.

    Avatar: BrownLeopard
    BrownLeopard
    Participant
    August 4, 2015 at 11:08

    MAGIC!!!

    Thank you so much 😉

    Avatar: Eva
    Eva Kemp
    Support staff
    August 4, 2015 at 11:16

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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