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Theme update to 3.3 – Fatal Error - by Fabio

This topic has 7 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

Fabio

Participant

August 20, 2017 at 16:48

Dear Support,

I would like to update the theme to 3.3 so that I could also update woocommerce. As first step, I updated the Legenda theme to 3.3 on my local computer website version. While testing, I realized that the theme generates a fatal error when I navigate to the product page. No product images are displayed, instead I get this message:

Fatal error: Call to a member function is_visible() on null in C:\xampp\htdocs\muranoglassitaly_v0\wp-content\themes\legenda\framework\theme-functions.php on line 2668

Could you please support me to solve the issue?

Best regards.

F.

#170438 Copied Theme version: 3.3 WooCommerce version: 3.1.2

6 Answers

Rose Tyler

Support staff

August 21, 2017 at 09:27

Hello,

Try to disable 3-rd party plugins and then check.
Does it work fine with the default Storefront theme?
Do you have outdated files (WooCommerce > Status > Templates)?

Regards

#170466 Copied

Fabio

Participant

August 22, 2017 at 21:02

Hi,

I disabled all 3rd parties plugins apart from woocommerce, sliderrevolution and WPBakery Visual Composer. I also updated a woocommerce template which was old. However, I still have the fatal error.

With the old version of Legenda theme everything was fine… (Storefront obviously works fine).

Please let me know,

F.

#170629 Copied

Rose Tyler

Support staff

August 23, 2017 at 08:23

Hello,

Please provide wp-admin and FTP access in Private Content.

Regards

#170658 Copied

Rose Tyler

Support staff

August 23, 2017 at 08:25

Hello,

I’ve sent files to your email, please replace /legenda/woocommerce/single-product/up-sells.php
and /legenda/framework/theme-functions.php
Let me know about result.

Regards

#170659 Copied

Fabio

Participant

August 25, 2017 at 16:43

Thanks, it works now.

F.

#170861 Copied

Rose Tyler

Support staff

August 28, 2017 at 08:16

You’re welcome!
Feel free to ask if you need any help.

Regards

#170916 Copied
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