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Theme Update – Where's the update theme button?

This topic has 4 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

mrshaffly

Participant

May 22, 2015 at 18:13

I don’t see a place to update the theme with the latest upgrade/update. Where is that located?

#65613 Copied

3 Answers

Eva Kemp

Support staff

May 22, 2015 at 18:21

Hello,

You need download a new theme version from the site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 (log in with your envato account credentials) and download the archive from Downloads section.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

How to update the theme is described here (it’s for Legenda theme but the process is the same):

Thank you.
Regards,
Eva Kemp.

#65615 Copied

mrshaffly

Participant

May 22, 2015 at 18:56

Seriously? This is a joke right? Why would update/upgrade functionality not be one of the first things you coded into your template?

I received notice from Envato that the theme has been updated. I never saw any indication in my WordPress dashboard. Multiple plugins bundled with the theme ARE showing out of date, but can’t be updated due to being bundled with the theme. This is unacceptable. Please do not even begin to tell me I’m going to have to update the theme via FTP or manually upload every time there is an update. It’s 2015 for Pete’s sake. If the bundled plugins get updated, then the theme should immediately be updated with those plugins, NOT me come to your site, dig around, download, then reinstall in WordPress. Again, this is 2015 and you are a theme maker who has chosen to bundle plugins. Keep them updated and make the process simple. Not drawn out and time consuming.

Where do I get a refund because this is utterly laughable.

#65617 Copied

Eva Kemp

Support staff

May 24, 2015 at 09:27

Hello,

You need contact Envato support to get a refund:
https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=37840

Thank you.
Regards,
Eva Kemp.

#65681 Copied
Tagged: persuasive, theme update, themes, update theme button, woocommerce, wordpress
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