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Theme updation issue from 9.1.4 to 9.1.5

This topic has 5 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: joeq7
    joeq7
    Participant
    May 22, 2023 at 11:28

    An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    facing this error, while updating the theme

    #357398 Copied Theme version: 9.1.4
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 22, 2023 at 12:15

    Hello Joeq7,

    Thank you for contacting us and for using XStore.

    Please try this solution – https://www.8theme.com/topic/we-have-problems-with-the-new-version-of-tema/#post-355970

    We hope this information is helpful.

    Kind Regards,
    8theme team

    #357401 Copied
    Avatar: joeq7
    joeq7
    Participant
    May 22, 2023 at 12:52

    I tried but the issue is still the same.

    Please contact administrator
    for this information.
    #357404 Copied
    Avatar: joeq7
    joeq7
    Participant
    May 22, 2023 at 12:54

    here’s the theme purchase code

    Please contact administrator
    for this information.
    #357405 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 22, 2023 at 13:10

    Hello,

    Thanks for your response.

    We’ve updated the theme for you – https://prnt.sc/NaXVOX_upCHT

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #357407 Copied

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