Yesterday we upgraded our theme to find that our entire design was reset and included a banner which asked me to reactivate. Only after re-activation was our own design restored (though not prefectly)
This is our first time to use this theme and thankfully the site was on our development server but is this normal upgrade behaviour? If so, this is completely unacceptable. If this theme was live on our client’s site the result would have been damaging. I also note from the forums that other users had long delays even being allowed to activate.
Can you confirm the following:
1. If XStore will require re-activation after every upgrade?
2. Will XStore continue to reset to default style after upgrade unless re-activated?
3. Where can I read your documentation/terms regarding theme activation?
3. Where can I view/manage my own activation details and or registered domains? (No. of activations remaining etc)