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Theme “XStore Child/Jewelry”　Sale page is broken again.

This topic has 8 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

eternity

Participant

November 25, 2022 at 13:20

Thanks for everything.

Sale page is broken again.

please help me

Theme version: 1.0

Please, contact administrator
for this information.

#339626 Copied Theme version: 1.0

7 Answers

Rose Tyler

Support staff

November 25, 2022 at 14:55

Hello,

Please provide FTP access, so our dev specialist can check this fatal error more deeply.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#339637 Copied

eternity

Participant

November 26, 2022 at 06:56

Thank you for your cooperation.

Please contact administrator
for this information.

#339697 Copied

Rose Tyler

Support staff

November 26, 2022 at 09:30

Private Content

Regards

Please contact administrator
for this information.

#339723 Copied

eternity

Participant

November 27, 2022 at 07:51

Now the My Account page is broken.

please help me

Why does this theme break so many things over and over again?

Please contact administrator
for this information.

#339803 Copied

Rose Tyler

Support staff

November 27, 2022 at 09:27

It seems the problem is related to PHP version on your site https://prnt.sc/25lsAaPfiJj4 , please downgrade it to 7.x. The hosting provider can help you with this.
Here is a report about the similar problem – https://github.com/elementor/elementor/issues/19093

Regards

#339809 Copied

eternity

Participant

November 27, 2022 at 10:25

I have changed the version 7.4.33.

But my account page is still broken.

please help me

#339815 Copied

Rose Tyler

Support staff

November 27, 2022 at 12:03

Thanks for the reply. Please check my account page now.

Regards

#339819 Copied
Tagged: broken, child, jewelry, sale, template, woocommerce, wordpress, xstore
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