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Theme zip file and unzipped content appearing in upgrade_dir/masterslider folder

This topic has 2 replies, 2 voices, and was last updated 9 years, 8 months ago ago by Jack Richardson

Darren

Participant

June 29, 2015 at 00:33

Good day 8theme,

I have noticed that when I do a backup of my site and install it to work on your zip folder and theme files extract and place themselves in the following directory.

/httpdocs/wp-content/upgrade_dir/masterslider/Royal_Multi-Purpose_Wordpress_Theme

This causes issues with future duplications of the site as it is flagged as large file sizes.

Can you advise why this takes place?

Regards,
Darren

#72054 Copied Theme version: 2.0 WooCommerce version: 2.3.11

1 Answer

Jack Richardson

Support staff

June 29, 2015 at 09:30

Hello,

When you unzip theme archive you should upload it manually via FTP to the directory wp-content/themes. Upload only “royal” folder and not the whole package Royal_Multi-Purpose_Wordpress_Theme.

Best regards,
Jack Richardson.

#72099 Copied
Tagged: masterslider, theme, themes, unzipped, upgrade_dir, woocommerce, wordpress
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