Return to previous page

Themes xstore fake order still not working

This topic has 8 replies, 2 voices, and was last updated 4 months ago ago by Rose Tyler

lookyhua

Participant

June 6, 2024 at 04:21

Hi,
I was follow the instructions to modified fake order, still not working
themes version 9.3.10

Files is visible for topic creator and
support staff only.

#398338 Copied Theme version: 9.3.10

7 Answers

Rose Tyler

Support staff

June 6, 2024 at 06:35

Hello, Lookyhua,

Thank you for reaching out to us.

The problem is fixed in the latest theme version https://xstore.helpscoutdocs.com/article/63-theme-update , do not forget to update the Core plugin too https://xstore.helpscoutdocs.com/article/37-plugins-update and clear the cache after that.

Best Regards,
8Theme’s Team

#398353 Copied

lookyhua

Participant

June 6, 2024 at 08:20

I send a private to remote my web. thanks you

Please contact administrator
for this information.

#398392 Copied

Rose Tyler

Support staff

June 6, 2024 at 08:58

Hello, Lookyhua,

Could you provide temporary FTP access?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#398397 Copied

lookyhua

Participant

June 6, 2024 at 09:27

FTP akses

Please contact administrator
for this information.

#398401 Copied

Rose Tyler

Support staff

June 6, 2024 at 10:07

Hello, Lookyhua,

We are pleased to inform you that we have successfully updated the theme on your website. The Sales Booster settings are now fully operational. We kindly ask you to clear your cache to ensure that the updates are properly reflected on your site.

Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#398406 Copied

lookyhua

Participant

June 6, 2024 at 10:35

Oke. It’s work. thanks you

#398413 Copied

Rose Tyler

Support staff

June 6, 2024 at 10:50

Hello, Lookyhua,

You’re welcome!

Best Regards,
8Theme’s Team

#398414 Copied
Tagged: ecommerce solution, fake order issue, technical support, troubleshooting, woocommerce, wordpress, xstore themes
Viewing 8 results - 1 through 8 (of 8 total)