Return to previous page

Then product images not display in non AMP version.

This topic has 9 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

asiftareen

Participant

December 3, 2021 at 12:02

When i activate AMP
Then product images not display in non AMP version.
this is my store link
https://99mobi.com
please how to remove this issue

#310804 Copied Theme version: 8.0.10 WooCommerce version: LATEST VERSION

8 Answers

Rose Tyler

Support staff

December 3, 2021 at 13:43

Hello,

Thanks for using our theme and for contacting us.
At first sight, we do not see any problem with product images on your site. Try to clear cache of browser and check one more time. Provide us with screenshots of the problem, please.
You can use Lightshot screenshot or Gyazo tool to share links to your screenshots.

Regards

#310810 Copied

asiftareen

Participant

December 3, 2021 at 15:13

please visit https://99mobi.com in Mobile phone
and scroll down and click on NON AMP Version

In NON AMP version the product images and any website images not display.
please check this link
https://gyazo.com/0988db91837c1be358131b4d06c0cb43

Please contact administrator
for this information.

#310820 Copied

Rose Tyler

Support staff

December 3, 2021 at 16:30

Hello,

Thanks for the reply.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.

Regards

#310826 Copied

asiftareen

Participant

December 18, 2021 at 13:56

Please check my store there are so many problems in xstore
1 > products thumbnails not displayed.
2>when I activate AMP then product images are not displayed in non-AMP version
3> when I import products from amazon using Wzon then product images are so small
this is my WordPress admin login details please check and solve this problems
if you want to make changes to my website feel free to make changes.

Please contact administrator
for this information.

#312423 Copied

Rose Tyler

Support staff

December 18, 2021 at 14:34

Hello,

Provide us with FTP access to your site, please. We’ll check issues in more detail.

Regards

#312428 Copied

asiftareen

Participant

December 25, 2021 at 15:56

Please check my website I sent FTP details previously but no action from your side
This is FTP access details

Please contact administrator
for this information.

#313066 Copied

Rose Tyler

Support staff

December 26, 2021 at 09:22

Thanks for the reply.
I’ve passed your problem to our dev team, you will get an answer after the weekend. Please do not change access.

Regards

#313079 Copied

Rose Tyler

Support staff

December 30, 2021 at 14:49

It looks like the problem was caused by your custom CSS code – https://prnt.sc/259gfm4 We’ve commented on this part of the code. Please clear cache and check.

Regards

#313444 Copied
Tagged: display issues, non amp version, product images, seo friendly, woocommerce wordpress themes
Viewing 9 results - 1 through 9 (of 9 total)