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There has been a critical error on this website.

This topic has 4 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Luca Rossi

maftimfia

Participant

July 7, 2024 at 12:31

There has been a critical error on this website. most of the time this error came. and some times page not even loading, only white screen.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#403454 Copied Theme version: 9.3.14

3 Answers

Tony Rodriguez

Support staff

July 8, 2024 at 05:23

Hello, @imguser,

Thank you for contacting us and for using XStore.

Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Let us know the result.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#403494 Copied

maftimfia

Participant

July 8, 2024 at 09:21

some errorrs

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#403534 Copied

Luca Rossi

Support staff

July 8, 2024 at 10:09

Dear @imguser,

We hope this message finds you well. Upon reviewing your shop page, I am pleased to inform you that we no longer observe the critical errors that were previously reported.

Regarding the notice errors on the single product page, it is advisable to disregard them for now. These notices are appearing because the section elements are still being utilized in your single product builder, as shown here: https://prnt.sc/U8eCZJd2_7_x.

Should you wish to eliminate these notice messages, we recommend converting all your section elements to container elements. Detailed guidance on how to make this conversion can be found here: https://elementor.com/help/convert-existing-sections-to-containers/.

Thank you for your attention to this matter. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#403553 Copied
Tagged: website critical error, website error repair, woocommerce error solution, woocommerce templates, wordpress error fix, wordpress technical support, wordpress troubleshooting
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