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There has been a critical error on this website.

This topic has 14 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

Rahman Shaikh

Participant

June 9, 2021 at 10:28

The website is not reflecting completely, I have checked by disabling plugins, when I activating xstore core plugin error is coming and when I am deactivating plugin everything is working fine. please help with this

http://prnt.sc/14v0dx7

Please, contact administrator
for this information.

#290363 Copied Theme version: 7.2.10

13 Answers

Rose Tyler

Support staff

June 9, 2021 at 12:52

Hello,

https://prnt.sc/14vndn9 – check the destination folder of our user, we need access to your WP installation.

Regards

#290378 Copied

Rahman Shaikh

Participant

June 9, 2021 at 13:18

Folder path given in private

Please contact administrator
for this information.

#290381 Copied

Rose Tyler

Support staff

June 9, 2021 at 14:00

I passed your issue to our developers.
I’ll inform you once they fix the problem. We have a lot of requests, so take my apologies for the possible delay.

Regards

#290389 Copied

Rahman Shaikh

Participant

June 10, 2021 at 06:28

One more issue is the in WordPress kindly check screenshot

http://prnt.sc/1514t91

#290450 Copied

Rahman Shaikh

Participant

June 10, 2021 at 09:40

Kindly check i am still facing same errors

#290474 Copied

Olga Barlow

Support staff

June 10, 2021 at 11:10

Hello,

Our developers are working on your issue. I’ll inform you once they finish.

Regards

#290490 Copied

Rose Tyler

Support staff

June 10, 2021 at 11:32

Hello,

You can check your Home page now.
1) Main problem is requests that come from your server – https://prnt.sc/152hssk , read this article https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/
2) Your Instagram user is connected incorrectly – https://prnt.sc/152hs1t You need to remove the existing token and connect your account like Business account, then choose the newly added token in the Instagram element settings and refresh Instagram – https://prnt.sc/xd8339
3) Contact your hosting provider to increase Max input vars – https://prnt.sc/152huxc

Regards

#290497 Copied

Rahman Shaikh

Participant

June 11, 2021 at 14:07

Newsletter Pop up is not working kindly check. and also getting Error: Passwords don’t match. Please enter the same password in both password fields. while creating new user on admin panel.

Please contact administrator
for this information.

#290651 Copied

Rose Tyler

Support staff

June 11, 2021 at 14:17

Hello,

1) Theme Options > Header builder > add Newsletter element into the Header content – https://gyazo.com/dd1f8d84b394bb5bb29b7209594c8a0f
2) This is independent of our theme.

Regards

#290655 Copied

Rahman Shaikh

Participant

June 23, 2021 at 09:21

https://paste.pics/3a25fb5d14e6f6a85038e5329c35cf95

Please look into the screenshot there is a price filter and after selecting the price range, I have click on filter.

How can I apply filter automatically after selecting a price range, without a click on the filter button?

#291750 Copied

Rose Tyler

Support staff

June 23, 2021 at 09:40

Hello,

Use 8theme Filter by price widget if you want to have Ajax filtering without the Filter button.

Regards

#291755 Copied

Rahman Shaikh

Participant

June 23, 2021 at 10:06

https://paste.pics/1c68bad6427ab51cc7a9ed94a52442eb

Please look into this Buy now button is not coming the same as add to cart, it should be the same.

https://dev.buysports.in/product/blade-pro-99/

Also on the single product page and list of products after added to the wishlist color should be red.

#291760 Copied
Olga Barlow

Support staff

June 23, 2021 at 14:29
Hello,

1) Add the below code to Theme Options > Custom CSS
```
.product-content .et-single-buy-now.single_add_to_cart_button.button, .et_product-block .et-single-buy-now.single_add_to_cart_button.button {
    max-width: 108px;
}
```
2) Provide us with correct WP Dashboard and FTP access and we’ll check the issue with the wishlist in more detail.

Regards
#291802 Copied
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