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There is no text in mobile version but actually there is a text hurry up

This topic has 4 replies, 2 voices, and was last updated 1 days, 17 hours ago ago by Tony Rodriguez

Nirmalya

Participant

January 25, 2025 at 11:30

There is no text in the mobile version but a text hurry up. I am having this problem with multiple images on my site on the mobile version. also, there is no button where in desktop mode there is a button

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#432211 Copied Theme version: 9.4.6

3 Answers

Tony Rodriguez

Support staff

January 25, 2025 at 12:41

Hello, @Nirmalya,

Thank you for contacting us and for using XStore.

1/ Kindly ensure that your website is running the latest versions of the XStore theme (9.4.7) and the XStore Core plugin (5.4.7). You can refer to the following links for update history and detailed instructions on updating:

– https://www.8theme.com/downloads/
-https://xstore.8theme.com/update-history/
– https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Afterward, please clear all caches and check again.

2/ If the issue persist, Please provide your site wp-admin access in the private content area so we can take a closer look at your settings and help you accordingly,

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
8Theme’s Team

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Nirmalya

Participant

January 25, 2025 at 14:09

I don’t know what is happening. Why it’s not updating can you tell me ??

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Tony Rodriguez

Support staff

January 25, 2025 at 14:13

Hello, @Nirmalya,

Thank you for your response.

We kindly request you to download the XStore theme and the XStore Core plugin archive from the following page: https://www.8theme.com/downloads/ -Once downloaded, please proceed to install them on your website.

We hope this information is helpful. Should you have any further questions or require assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

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