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There seems to be something wrong with WPBakery Visual Composer plugin

This topic has 8 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Robert Hall

Faye_Rutledge

Participant

September 14, 2015 at 14:55

After installing Royal Theme and all of it’s plugins. I am noticing WPBakery Visual Composer plugin will not let me change out any of the demo images. It continues to load as if the changes are being made but after a minute or two of waiting nothing happens. I then go to refresh the page and it takes me through the same step as before. Please HELP!

#86669 Copied Theme version: Lastest WooCommerce version: Lastest

7 Answers

Robert Hall

Support staff

September 14, 2015 at 15:20

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#86676 Copied

Faye_Rutledge

Participant

September 14, 2015 at 17:11

See below

Please, contact administrator
for this information.

#86725 Copied

Eva Kemp

Support staff

September 14, 2015 at 18:28

Hello,

The issue has been fixed.
Please check.

Regards,
Eva Kemp.

#86764 Copied

Faye_Rutledge

Participant

September 14, 2015 at 20:23

Yes, thank you! May I asked what the issue was?

#86802 Copied

Eva Kemp

Support staff

September 14, 2015 at 20:38

Hello,

You’re welcome.
I updated vc.php file in wp-content/themes/royal/framework directory.

Regards,
Eva Kemp.

#86811 Copied

Faye_Rutledge

Participant

September 14, 2015 at 21:37

Awesome! Thank you again.

#86824 Copied

Robert Hall

Support staff

September 14, 2015 at 21:41

Hello,

You’re welcome!

Regards,
Robert Hall.

#86826 Copied
Tagged: best selling, error, plugin, themes, visual composer, woocommerce, wpbakery
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