This topic has 3 replies, 3 voices, and was last updated 8 months, 1 weeks ago ago by Andrew Mitchell
Dear Sir or Madam,
I have noticed that occasionally the following error message appears on my website
“There was a critical error on your website.” However, after refreshing the page, it functions normally. This error occurs almost every time during the initial visit to the website.
Could you please check what’s causing this, as it’s having a significant impact on my website.
Hello, Crispy123,
We hope this message finds you well. We are sorry to hear that you are experiencing intermittent critical errors on your website. We understand how important it is for your site to operate smoothly and consistently.
https://prnt.sc/oxE-dhwWDJKL – you need to contact your hosting provider to fix this memory error.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
Dear Crispy123,
In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?
Click here to share your thoughts: https://themeforest.net/downloads
Being part of our community means a lot, and your feedback contributes immensely.
Best Regards,
The 8Theme Team
The issue related to '‘There was a critical error on your website.’' has been successfully resolved, and the topic is now closed for further responses