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“There was an error processing your order. Please check for any charges in your payment

This topic has 2 replies, 1 voice, and was last updated 30 minutes ago ago by BCauston

  • Avatar: BCauston
    BCauston
    Participant
    October 24, 2024 at 10:53

    Hi, I’m getting this “There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.”

    This issue occurs when I place an order on the checkout page.

    I have deactivated all the plugins and checked each of them. The main issues come from Xstore. I created a staging site with just Xstore and the payment gateway, and the issues are the same.

    Are you able to provide me with some information or a patch to fix this problem as i have deactivated the theme and installed the stock twenty twenty theme and the problem goes away

    Files is visible for topic creator and
    support staff only.
    #420295 Copied
    1 Answer
    Avatar: BCauston
    BCauston
    Participant
    October 24, 2024 at 14:39

    this person seemed to have the same problem that i am experiencing

    https://www.8theme.com/topic/there-was-an-error-processing-your-order/

    #420349 Copied
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