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There were a lot of error logs after installing the skin

This topic has 2 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Tony Rodriguez

Pit

Participant

March 3, 2023 at 08:49

Hello,
There were a lot of error logs after installing the skin

Please, contact administrator
for this information.

#348686 Copied Theme version: 9.0.4 WooCommerce version: 7.4.1

1 Answer

Tony Rodriguez

Support staff

March 3, 2023 at 09:40

Hello @Pit,

We understand that you are experiencing an issue with an application that has locked the table due to an unfinished record update in the database. If this is occurring frequently, we recommend debugging your website to identify which application (likely a plugin) is causing the issue.

To help resolve this issue, we suggest disabling all third-party plugins (including cache plugins) that are not bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

We hope this helps. If you have any further questions, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

#348694 Copied
Tagged: error logs, persuasive, skin installation, templates, woocommerce, wordpress
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