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THIS ORDER’S STATUS IS “PROCESSING”

This topic has 2 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

  • Avatar: Smeets
    Smeets
    Participant
    March 29, 2021 at 22:52

    Using Worldpay Online Payments plugin customers keep getting THIS ORDER’S STATUS IS “PROCESSING”—IT CANNOT BE PAID FOR. PLEASE CONTACT US IF YOU NEED ASSISTANCE. Payment are being processed and the customer gets the order email but an error message being shown.

    #281700 Copied Theme version: 4.3.2 WooCommerce version: 5.1.0
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2021 at 08:33

    Hello,

    Have you tried to contact the plugin author?
    Do you have any errors in server error log?
    How does it work when Storefront (default WooCommerce theme) is activated?

    Regards

    #281741 Copied
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